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Poor delivery service is a reputation killer, with 88% of customers saying that the experience your company provides is as important as your products and services.
This means you’re under pressure to deliver exceptional (not ordinary) field service day in and day out. If you don’t, your competitors will turn your challenges into an opportunity to grow their market share.
Still struggling with your field service? Download our eBook to start tackling the big 3 problems of field service:
- Profits: Leaking profitability due to low (or poor) utilisation of staff
- Products: The never-ending struggle with stock loss and inventory leakage
- Paper: Relying on inefficient paper-based processes in the field
With NetSuite Field Service, you can step up your field service game, increase efficiency and profits, and send your customer feedback scores sky-high. You’ll be able to say farewell to manual job scheduling, ramp up your resource-appropriate allocation, speed up job resolution times, delight your customers, and kiss goodbye to those paper-based processes that erode your profits.
In other words, you’ll be able to turn your field service into a thing of beauty.